Trademark: 79225848
Word
CUSTOMER HAPPINESS SYSTEM
Status Date
Tuesday, December 10, 2019
Registration Number
5929083
Registration Date
Tuesday, December 10, 2019
Filing Date
Thursday, August 10, 2017
Published for Opposition
Tuesday, September 24, 2019
41 Training in the field of customer relationship management; education services, namely, conducting seminars, conferences, and workshops in the field of customer relationship management; training of employees in the field of customer relationship management; providing online non-downloadable electronic publications in the nature of magazines in the field of customer relationship management; entertainment, namely, conducting contests and live music concerts; organizing community sporting and cultural events; arranging and conducting of conferences, seminars, symposiums, and educational lectures and training workshops all in the field of reputation management and all for educational purposes; providing and organising training and seminars in the field of client management; providing and organizing training and seminars in the fields of business management, business reputation improvement, customer experience improvement, organization of businesses and business administration; leadership development training in the field of customer relationship management; personal development training; business training; publication of printed matter and of printed publications in the nature of texts, books and magazines in the field of client satisfaction and reputation management; publication of books and texts; publication of online journals; publication of interactive multimedia based information, namely, providing online non-downloadable videos in the field of customer relationship management; providing non-downloadable interactive educational and training materials in the nature of manuals in the fields of client satisfaction and reputation management via the internet and electronic communications networks; vocational guidance; education services, namely, conducting, seminars, conferences, and workshops and training services all relating to business networking; information, advisory and consultancy services relating the aforesaid
9 Computer software for soliciting customer feedback, communicating with customers, and facilitating direct customer marketing and bookings; pre-recorded magnetic data carriers, recording discs, compact discs, DVDs and other digital recording media all featuring customer relationship management computer software; data processing equipment; computer programs for use in customer relationship management, namely, conducting surveys and communicating with customers; downloadable electronic publications in the nature of magazines in the field of customer relationship management; downloadable video presentations in the field of customer relationship management; downloadable interactive electronic publications in the nature of magazines in the field of client management; interactive multimedia computer programs for soliciting customer reviews, communicating with customers and online reputation management
16 Paper and cardboard; printed matter, namely, posters in the field of hospitality; printed publications, namely, magazines, brochures, and handouts in the field of customer relationship management; books in the field of customer relationship management; printed reports in the field of reputation management; general feature magazines; newsletters in the field of client management; journals in the field of personnel recruiting; leaflets in the field of customer relationship management; informational flyers in the field of customer relationship management; calendars; graphic representations; photographs; stationery; printed instructional and teaching materials in the field of customer relationship management; printed business reports; cards, namely, blank note cards and business cards; promotional items of paper and card, namely, advertising signs of paper and posters; pens and pencils
35 Marketing services; market research; public opinion polling; advertising services; business and promotional services, namely, promoting the sale of goods and services of others; business research services; publicity services, namely, publicity and sales promotion services; business strategy development services; collection of information for market research; compilation of business data; business management services; business administration services; research in the field of marketing, retail sales, customer behaviour, customer trends and customer experience for business purposes; data retrieval services, namely, compiling business data; business data analysis services; analysis of market research data and statistics; data processing services; compilation and systemisation of information into computer databases; business and marketing analysis of web sites; marketing off-line data to aid media targeting, content personalisation and customer experience, namely analyzing and compiling business data for determining the perceived image of a service; computerised point of sale data collection services for business purposes; data analysis of customer transactions and customer behavior for business purposes; business advice relating to brand placement, retailing, marketing, advertising, promotion, product ranging and communication strategies; collection and analysis of customer loyalty data for business purposes; business administration, namely, organising, operating and managing customer loyalty programmes and sales and promotional incentive schemes; organising and arranging sweepstakes featuring games and customer competitions for advertising, marketing, marketing research and business purposes; organising and arranging trade fairs for business and promotional purposes; direct mail advertising services; business information, advisory and consultancy services relating to all the aforesaid services
42 Computer design and development services; computer programming; developing computer models in the nature of computer programs and software for optimising, analyzing and reporting on employee and customer opinion, behaviour and experience; computerized electronic data storage; operation and maintenance of computerized data storage in the nature of technical support, namely, providing computer facilities for the electronic storage of digital data; software as a service services featuring software for soliciting customer feedback, communicating with customers, and facilitating direct customer marketing and bookings; software design; software research and development; information, advisory and consultancy services relating to all the aforesaid services
Dec 1, 2022
Teas Change Of Correspondence Received
Dec 1, 2022
Attorney/Dom.Rep.Revoked And/Or Appointed
Dec 1, 2022
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Apr 2, 2021
New Representative At Ib Received
Apr 10, 2020
Final Decision Transaction Processed By Ib
Mar 21, 2020
Final Disposition Notice Sent To Ib
Mar 21, 2020
Final Disposition Processed
Mar 10, 2020
Final Disposition Notice Created, To Be Sent To Ib
Mar 6, 2020
Notification Processed By Ib
Dec 10, 2019
Registered-Principal Register
Sep 24, 2019
Official Gazette Publication Confirmation E-Mailed
Sep 24, 2019
Published For Opposition
Sep 19, 2019
Change Of Name/Address Rec'd From Ib
Sep 4, 2019
Notification Of Possible Opposition Sent To Ib
Sep 4, 2019
Notice Of Start Of Opposition Period Created, To Be Sent To Ib
Sep 4, 2019
Notification Of Notice Of Publication E-Mailed
Aug 16, 2019
Approved For Pub - Principal Register
Aug 13, 2019
Teas/Email Correspondence Entered
Aug 13, 2019
Correspondence Received In Law Office
Aug 13, 2019
Teas Response To Office Action Received
Jul 18, 2019
Notification Of Possible Opposition - Processed By Ib
Jul 3, 2019
Notification Of Possible Opposition Sent To Ib
Jul 3, 2019
Notification Of Possible Opposition Created, To Be Sent To Ib
May 20, 2019
Notification Of Priority Action E-Mailed
May 20, 2019
Priority Action E-Mailed
May 20, 2019
Priority Action Written
May 13, 2019
Previous Allowance Count Withdrawn
Apr 30, 2019
Withdrawn From Pub - Og Review Query
Apr 15, 2019
Approved For Pub - Principal Register
Mar 29, 2019
Teas Change Of Correspondence Received
Mar 30, 2019
Teas/Email Correspondence Entered
Mar 29, 2019
Correspondence Received In Law Office
Mar 29, 2019
Teas Request For Reconsideration Received
Oct 1, 2018
Notification Of Final Refusal Emailed
Oct 1, 2018
Final Refusal E-Mailed
Oct 1, 2018
Final Refusal Written
Sep 7, 2018
Teas/Email Correspondence Entered
Sep 7, 2018
Correspondence Received In Law Office
Sep 4, 2018
Assigned To Lie
Aug 17, 2018
Notice Of Revival - Mailed
Aug 17, 2018
Teas Response To Office Action Received
Aug 17, 2018
Petition To Revive-Granted
Aug 17, 2018
Teas Petition To Revive Received
Mar 2, 2018
Refusal Processed By Ib
Feb 14, 2018
Non-Final Action Mailed - Refusal Sent To Ib
Feb 14, 2018
Refusal Processed By Mpu
Feb 10, 2018
Application Filing Receipt Mailed
Feb 9, 2018
Non-Final Action (Ib Refusal) Prepared For Review
Feb 8, 2018
Non-Final Action Written
Feb 6, 2018
Assigned To Examiner
Feb 6, 2018
New Application Office Supplied Data Entered In Tram
Feb 1, 2018
Sn Assigned For Sect 66a Appl From Ib
Trademark Alertz updated from USPTO on 2030-01-24
