42 Scientific and technological services as well as research and design services relating thereto; industrial analysis and research services; design and development of software; software programming, updating, installation, maintenance and rental; data processing software programming; provision of software (Software as a Service (SaaS)); provision of software on computer networks (particularly the Internet), telecommunication networks and mobile data services (provision of hosted applications); configuration, installation, fault diagnosis, repair, upgrading and maintenance of software; programming, design and maintenance of websites; web site hosting; all the above-mentioned services for software for business process management (BPM) services and for profession process management services, particularly software for planning, development, design, execution, improvement, administration and evaluation of operational processes, as well as for software for project management, particularly software for project planning, development, design, implementation, improvement, administration and evaluation; provision of non-downloadable software documentation online; software consultancy services; hosting of third-party web sites; services provided by consultants relating to computer hardware selection, application and operation