9 Computer software for coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; computer programs for coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance and for providing downloadable electronic data all relating to training individuals or employees in the areas of business strategy, sales and marketing; downloadable computer software to be distributed through a global computer network or the Internet or any other network delivery systems, all for coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; multimedia software recorded on CD-ROM or downloadable distributed through a global computer network or the Internet or any other network delivery systems, all for coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; downloadable electronic publications in the nature of newsletters, magazines, books, pamphlets featuring subject matter relating to sales training and business practices, provided from databases or the Internet, all in the field of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; pre-recorded magnetic data carriers, all in the field of coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; pre-recorded video and audio discs, all in the field of coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; pre-recorded CD-ROMS, all in the field of coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; computer and mobile application software for coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; computer application software for mobile digital devices, for the purpose of coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; mobile phone application software, for the purpose of coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance; application software for laptops, tablets and personal computers, for the purpose of coaching and training individuals or employees in the areas of coaching and training individuals or employees in the areas of business management skills, business strategy, customer service and customer engagement skills, leadership skills, marketing, sales and maximizing business employee performance