9 Computer software in relation to marketing research services, consumer research, opinion polling, conducting consumer surveys, enabling statistical analysis in relation to consumer services, collating and providing business information to individuals and businesses in order to ascertain business risks and opportunities, marketing research and studies, and enabling consumers to provide reviews and opinions in relation to the goods and / or services of others, and making the results of research available to providers of goods and services in order that such results can be analyzed with a view to improving business performance and customer satisfaction and hardware; computer software for protecting and securing computer networks and applications; software for detecting fraud; computer software for monitoring, measuring, tracking, and reporting the performance of computer applications and networks; application software in relation to marketing research services, consumer research, opinion polling, conducting consumer surveys, enabling statistical analysis in relation to consumer services, collating and providing business information to individuals and businesses in order to ascertain business risks and opportunities, marketing research and studies, and enabling consumers to provide reviews and opinions in relation to the goods and / or services of others, and making the results of research available to providers of goods and services in order that such results can be analyzed with a view to improving business performance and customer satisfaction; application software for the purpose of allowing users to provide feedback and reviews regarding the goods and services of others; computer software for managing, administering, deploying, and configuring computer applications and networks; computer software for updating and installing of computer software; computer software for controlling access to a network; computer software for verifying compliance with security policies; computer programs in relation to marketing research services, consumer research, opinion polling, conducting consumer surveys, enabling statistical analysis in relation to consumer services, collating and providing business information to individuals and businesses in order to ascertain business risks and opportunities, marketing research and studies, and enabling consumers to provide reviews and opinions in relation to the goods and / or services of others, and making the results of research available to providers of goods and services in order that such results can be analyzed with a view to improving business performance and customer satisfaction; data storage media for the storing of computer programs or bearing recorded computer programs in relation to marketing research services, consumer research, opinion polling, conducting consumer surveys, enabling statistical analysis in relation to consumer services, collating and providing business information to individuals and businesses in order to ascertain business risks and opportunities, marketing research and studies, and enabling consumers to provide reviews and opinions in relation to the goods and / or services of others, and making the results of research available to providers of goods and services in order that such results can be analyzed with a view to improving business performance and customer satisfaction ; material in electronic form supplied on-line from databases or from facilities provided on the Internet, including web sites, all relating to marketing research services, consumer research, opinion polling, conducting consumer surveys, enabling statistical analysis in relation to consumer services, collating and providing business information to individuals and businesses in order to ascertain business risks and opportunities, marketing research and studies, and enabling consumers to provide reviews and opinions in relation to the goods and / or services of others, and making the results of research available to providers of goods and services in order that such results can be analyzed with a view to improving business performance and customer satisfaction; manuals in electronic format provided together with each of the foregoing goods