35 Business consultancy services; business advisory services in the field of portfolio management, programme management, computer project management, and business risk management; business research services; business information services, namely, business information management, providing information on business opportunities, business networking and marketing in the field of portfolio management, programme management, computer project management, and business risk management; business guidance services, namely, business consultancy in the field of portfolio management, programme management, computer project management, and business risk management; business planning services; business efficiency services, namely, providing business efficiency advice and business efficiency expert services in the field of portfolio management, programme management, computer project management, and business risk management; business risk assessment services; business management analysis, business risk assessment and business development; business development services; business management consultancy services; business organization consultancy services; business support services, namely, providing administrative office support staff services for others in the field of portfolio management, programme management, computer project management, and business risk management, providing start-up support for business of others in the field of portfolio management, programme management, computer project management, and business risk management; business strategy development services; project management services for others for business purposes in the field of portfolio management, programme management, computer project management, and business risk management; business data analysis, business failure analysis, and business management analysis; providing reimbursement benchmarking information to training organizations in the field of portfolio management, programme management, computer project management, and business risk management; preparation of corporate literature, namely, writing of publicity texts, issuing of advertising texts, and case studies in the nature of research reports ; public relations; compilation of business directories for publishing on the Internet; survey services, namely, public opinion, profit, and consumer survey services; public opinion polling; data storage and retrieval services, namely, database management; compiling statistics and business opinions in the nature of marketing opinion polling surveys; arrangement and provision of business conferences, business congresses and business exhibitions; business examinations services in the nature of testing to determine employee competency and vocational skills, and personality testing for business purposes; business programme management in the nature of business consultancy; business portfolio management in the nature of matching investments to objectives, asset allocation for individuals and institutions, and balancing risk against performance; business risk management services; business information, business advisory and business consultancy services relating to all the aforesaid services; including all the aforesaid services provided by means of the Internet; retail store services in the field of books, publications, printed matter, software, videos, manuals, printed guides and training course materials; electronic shopping retail services, namely, online retail store services in the field of with books, publications, printed matter, software, videos, manuals, printed guides and training course materials; mail order retail store services in the field of books, publications, printed matter, software, videos, manuals, printed guides and training course materials