9 Telecommunications equipment, apparatus, devices, installations and software, namely, telephones, cellular and wireless telephones, satellite telephones, telephone answering machines, facsimile machines, pagers, telecommunication routers, switches, multiplexers, demultiplexers, gateway hardware, and servers, LAN (local area network), MAN (metropolitan area network), WAN (wide area network), SAN (storage area network) and VPN (virtual private network) hardware and operating software, software for accessing, managing, securing, operating and monitoring telecommunications networks and telephony systems, software for quality control and detection of defaults and incidents in telecommunications networks, software for facilitating electronic mail, software for facilitating voice messaging, computer e-commerce software to allow users to perform electronic business transactions via a global computer network, software for accounting and for billing telecommunications costs, software for analyzing telecommunications flow, time and costs, software for managing telephone directories, software for maintaining confidentiality of computer communications by using personal user identifications, access control and encryption; computers, namely, computer hardware and telecommunications servers