35 Advertising; business management; business administration; providing office functions; the organization, operation and supervision of loyalty and incentive schemes, namely, customer loyalty services and customer club services, for commercial, promotional and/or advertising purposes; advertising services provided via the Internet; production of television and radio commercials; accounting services; auctioneering; planning and conducting of trade fairs for economic or advertising purposes; opinion polling; data processing; provision of business information; franchising services, namely, consultation and assistance in business management, organization and promotion; business management services in relation to franchising; retail store services in the fields of illuminants and candles, food, drink, audio, video, data, software, printed matter, books, [ furniture and furnishings, utensils, containers, glassware, porcelain, earthenware, textile goods, clothing, footwear, headgear and general merchandise, thereby to enable customers conveniently to view and to purchase those goods; the bringing together in a retail store, for the benefit of others, thereby to enable customers conveniently to view and to purchase those goods in the fields of illuminants and candles, food, drink, audio, video, data, software, printed matter, books, furniture and furnishings, utensils, containers, glassware, porcelain, earthenware, ] textile goods, clothing, footwear, headgear and general merchandise; electronic and mail order catalog services featuring food, drink, audio, video, data, software, printed matter, books, utensils, containers, glassware, porcelain, earthenware, textile goods, clothing, footwear, headgear and general merchandise; retail store services, available through computer communications and interactive television, featuring, illuminants and candles, food, drink, audio, video, data, software, printed matter, books, furniture and furnishings, utensils, containers, glassware, porcelain, earthenware, textile goods, clothing, footwear, headgear and general merchandise; provision of information, advice and assistance to customers relating to the aforementioned services, namely, customer relationship management