42 Engineering; services of engineers, namely, technical project studies and drawing up of plans, unrelated to business dealings, especially in the field of consumption, information, information technologies, telecommunications technologies, telecommunications networks, and with regard to Internet services, design, analysis, development, update and/or management of software, computer programs and telecommunications systems; design, analysis and development of databases, maintaining and updating software for searching for information via computer systems and computing networks; design, analysis, development, installation, update, maintenance and management of software and computer programs via a computer network; creation, design, development, hosting, update, maintenance and management of Internet sites for third parties; providing temporary use of non-downloadable software for managing Internet site content; creation, design, implementation, hosting, updating and maintenance of a telecommunication network search engine; technical consulting in the field of telecommunications in connection with the creation of electronic guides for access to Internet services by telephone or by any telecommunication means; research and development of new products for third parties in the field of telecommunications; provision of online information in the field of engineering and design and development of computer software and Internet sites; online technical support services, namely, troubleshooting of computer software problems, namely, providing hosted computer solutions for Internet site content management; online technical support services, namely, troubleshooting of computer software problems, namely, application service provider featuring software used for storing, managing, monitoring and analyzing data in the field of opinion polling, market surveys, managing information to customers, help to customers and service and employee efficiency, market research, management of statistics, creating reports from such data, extraction and integration of data; online technical support services, namely, troubleshooting of computer hardware and software problems, namely, providing hosted computer solutions for the provision of personalized online information and resources, namely, strategies and studies especially for improving relations with customers, partners, prospects and employees