9 Computer software for converting, storing, protecting, processing, transmitting, and retrieving information of all kinds, and computer software for performing oversight and quality control of information technology hardware and software; computer software for organizing and supervising work; diagnostic software, namely, computer software for diagnosing breakdowns, malfunctions or other problems in the operation of information technology hardware and software; analysis software, namely, computer software for analyzing the performance of data processing systems, for analyzing incidents of data processing use, and for analyzing data processing architectures and their operations; computer software for publication of documents, namely, [ magazines, books, newspapers, ] documentation reports on the configuration of information technology systems and data processing output, operating reports concerning the efficiency of information technology systems, [ newsletters, manuals, and ] reports on web pages, [ and newsletters, manuals, ] and reports in emails; archiving software, namely, computer software for storing data and information for archival purposes; operating and driver software for computer servers; [ computer software for navigation on computer networks; ] encryption and encoding software; logistics software; inventory management software; cost calculation software; [ invoicing software; ] appraisal software; [ memory cards; microprocessor cards, namely, microchip cards, sound cards, graphic cards, multimedia cards, and mother cards, namely, system boards; magnetic cards; blank audio and video compact disks, optical compact disks, and magnetic data carriers; prerecorded audio and video compact disks, optical compact disks, and magnetic data carriers containing subject matter in the fields of information technology and computer software; ] computer programs and downloadable computer software programs for controlling, coordinating, and optimizing the smooth functioning of information technology hardware and software [ ; downloadable electronic publications in the nature of magazines, books, newspapers in the fields of computers and information technology, documentation reports on the configuration of information technology systems and data processing output, operating reports concerning the efficiency of information technology systems, newsletters, manuals, and reports on web pages, and newsletters, manuals, and reports in emails ]