9 Computer software for converting, storing, protecting, processing, transmitting, and retrieving information of all kinds, and computer software for performing oversight and quality control of information technology hardware and software; computer software for organizing and supervising work, namely, computer software for controlling, coordinating, and optimizing the smooth functioning of information technology hardware and software; diagnostic software, namely, computer software for diagnosing breakdowns, malfunctions or other problems in the operation of information technology hardware and software; analysis software, namely, computer software for analyzing the performance of data processing systems, for analyzing incidents of data processing use, and for analyzing data processing architectures and their operations; computer software for publication of documents, namely, [ magazines, books, newspapers, ] documentation reports on the configuration of information technology systems and data processing output, operating reports concerning the efficiency of information technology systems, and newsletters, manuals, and reports online, on web pages, and in the form of emails; archiving software, namely, computer software for storing data and information for archival purposes; operating and driver software for computer servers, namely, computer software for operating computer servers, and for controlling, coordinating, organizing, ordering, prioritizing, and optimizing the operation of computer server applications; software for navigation via computer networks, namely, computer software for accessing and navigating computer networks, and for optimizing the surfing of data within companies' computer networks; computer software for encryption; computer software for encoding database files; inventory management software; costing software, namely, software for the calculation of costs; [ invoicing software, namely, billing software; ] expert software, namely, computer software for controlling, coordinating, organizing, ordering, prioritizing, and optimizing the operation of data processing applications and resources; [ memory cards and chip cards, namely, microprocessor cards for use in data processing, sound cards, graphics cards, and multimedia cards; magnetic cards; blank audio and video compact disks, blank optical compact disks, and blank magnetic data carriers; prerecorded audio and video compact disks, optical compact disks, and magnetic data carriers containing subject matter in the fields of information technology and computer software; ] computer programs and downloadable computer software programs for controlling, coordinating, and optimizing the smooth functioning of information technology hardware and software; downloadable electronic publications in the nature of [ magazines, books, and newspapers in the fields of information technology and computer software, ] documentation reports on the configuration of information technology systems and data processing output, operating reports concerning the efficiency of information technology systems, and newsletters, manuals, and reports online, on web pages, and in the form of emails, in the fields of information technology and computer software