Trademark: 78925898
Status Date
Tuesday, February 17, 2009
Filing Date
Monday, July 10, 2006
Abandoned Date
Tuesday, February 17, 2009
9 Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
Jul 29, 2010
Abandonment Notice Mailed - After Ex Parte Appeal
Feb 17, 2009
Abandonment - After Ex Parte Appeal
Sep 8, 2009
Petition To Director Denied
Sep 1, 2009
Assigned To Petition Staff
Aug 6, 2009
Petition To Director Received
Aug 6, 2009
Unresponsive/Duplicate Paper Received
Aug 6, 2009
Paper Received
Feb 20, 2009
Amendment To Use Processing Complete
Feb 20, 2009
Use Amendment Filed
Feb 19, 2009
Teas Amendment Of Use Received
Feb 20, 2009
Assigned To Lie
Feb 19, 2009
Teas Voluntary Amendment Received
Feb 17, 2009
Exparte Appeal Terminated
Dec 4, 2008
Ex Parte Appeal-Refusal Affirmed
Sep 2, 2008
Notification Of Examiners Statement E-Mailed
Sep 2, 2008
Examiners Statement E-Mailed
Sep 2, 2008
Examiners Statement - Completed
Jul 4, 2008
Jurisdiction Restored To Examining Attorney
Mar 3, 2008
Notification Of Subsequent Final Emailed
Mar 3, 2008
Continuation Of Final Refusal E-Mailed
Mar 3, 2008
Action Continuing A Final - Completed
Feb 1, 2008
Paper Received
Feb 25, 2008
Jurisdiction Restored To Examining Attorney
Jan 9, 2008
Assigned To Examiner
Jan 3, 2008
Jurisdiction Restored To Examining Attorney
Dec 4, 2007
Ex Parte Appeal-Instituted
Nov 30, 2007
Petition Granted - Ttab Appeal Filed
Oct 4, 2007
Exparte Appeal Received At Ttab
Oct 2, 2007
Assigned To Petition Staff
Sep 21, 2007
Teas/Email Correspondence Entered
Sep 19, 2007
Correspondence Received In Law Office
Sep 19, 2007
Petition To Revive-Received
Sep 19, 2007
Teas Response To Office Action Received
Sep 19, 2007
Teas Petition To Revive Received
Mar 18, 2007
Final Refusal E-Mailed
Mar 18, 2007
Final Refusal Written
Feb 22, 2007
Teas/Email Correspondence Entered
Feb 22, 2007
Correspondence Received In Law Office
Feb 22, 2007
Teas Response To Office Action Received
Dec 21, 2006
Non-Final Action E-Mailed
Dec 21, 2006
Non-Final Action Written
Dec 8, 2006
Assigned To Examiner
Jul 13, 2006
New Application Entered In Tram
Trademark Alertz updated from USPTO on 2030-01-24
