41 education in the theories and applications of social network analysis, sales force automation, and customer relationship management, including application to marketing automation, human resources management, human capital management, employee relationship management, and employee recruiting, provided through correspondence courses, video conferences, classes, seminars, workshops, courses of instruction, programs, informal on-line programs, and educational demonstrations; developing, arranging, and conducting educational conferences and programs, and developing educational manuals for others, in the theories and applications of social network analysis, sales force automation, and customer relationship management, including application to marketing automation, human resources management, human capital management, employee relationship management, and employee recruiting; training in the theories and applications of social network analysis, sales force automation, and customer relationship management, including application to marketing automation, human resources management, human capital management, employee relationship management, and employee recruiting