35 organization and hosting of annual retreats; association services, namely services performed as a professional association on behalf of managers, executives and directors of businesses, public organizations, like companies, non-profit organizations, government agencies, and non-government organizations to promote excellence and professionalism amongst its members, support members in their work, provide a bridge for members to access quality services and products, and increase the effectiveness, image, and impact of association members; promoting service standards and ethical behavior among managers, executives and directors of businesses, public organizations, like companies, non-profit organizations, government agencies, and non-government organizations, by holding examinations and granting certificates of efficiency and by authorizing the use of specific designations; on-line services, namely, the operation of a website for the delivery of information in the field of business, governmental, legal and economic developments and issues