41 Educational services, namely conducting classes, seminars, workshops, teleconferences and individual and group coaching in the fields of business development, sales improvement, communication skills, doctor/patient relationships, motivation, customer service, self-improvement, business management, leadership training, personal and professional inspiration and achievement and developing self-esteem; Providing newsletters in the fields of business development, sales improvement, communication skills, doctor/patient relationships, motivation, customer service, self-improvement, business management, leadership training, personal and professional inspiration and achievement and developing self-esteem via e-mail