9 Diskette with recorded computer program for use in database management, knowledge management, project management, technology management, and e-business management; compact disc with recorded computer program for use in database management, knowledge management, project management, technology management, and e-business management; optical discs with recorded computer program for use in database management, knowledge management, project management, technology management, and e-business management; disk with recorded computer program for use in database management, knowledge management, project management, technology management, and e-business management; electronic book featuring enterprise marketing strategies and cases studies recorded on computer media; prerecorded computer operating program; prerecorded computer program for use in database management, knowledge management, project management, technology management, and e-business management; prerecorded computer software for use in database management, knowledge management, project management, technology management, and e-business management; read-only compact disc with recorded computer program for use in database management, knowledge management, project management, technology management, and e-business management; prerecorded computer firmware for use in database management, knowledge management, project management, technology management, and e-business management; prerecorded computer software for calculators