16 Paper and printed matter, namely, [ address books, bookmarks, calendars; ] greeting cards, journals; planners, [ postcards; posters; ] printed educational, instructional and teaching materials used instruction in the field of business, communication, conflict, diversity, leadership, motivation, performance, personal empowerment, stress and time management, namely, articles, manuals, newsletters, instruction in the field of business, communication, conflict, diversity, leadership, motivation, performance, personal empowerment, stress and time management; [ photograph and scrapbook albums; ] series of non-fiction books in the field of business, communication, conflict, diversity, leadership, motivation, performance, personal empowerment, stress and time management; stationery, namely, folders, [ note paper, pads and stickers; writing instruments, namely, pens and pencils ]