9 computer software and programs used to perform business operations and general office functions, namely, document authoring, storage, retrieval, version history tracking, profiling, access control, and security, managing electronic mail, calendar and scheduling, desktop publishing, image editing, graphics creation and editing, drawing, computer aided design and drafting, creation of multimedia presentations, project management, customer management, business planning, business consolidation, risk management, quality management, project management, stake holder and shareholder relationship management, simulation and enterprise business management, business financial management and direct mail management, production and materials management, accounting and finance, quality management and plant maintenance, marketing, and personnel and project management, platform for software integration in the field of business management, graphical user interface, computer graphics, database management, application and database integration, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information, customer relationship management, database management, facilities management, business process integration, resource management, adaptive manufacturing, object modeling, application development, predictive maintenance, personnel and resource management, device integration, supply chain management, research and development; communications software for connecting global computer networks; all the aforementioned for general business use