Trademark: 78472905
Status Date
Wednesday, September 6, 2006
Filing Date
Tuesday, August 24, 2004
Abandoned Date
Wednesday, June 7, 2006
9 Computer software for use by others to resolve customer inquiries for customer service; customer relationship management software; computer software for use by others to provide customer support services; computer software for use by others to resolve customer problems; computer software that synchronizes customer information with information regarding interactions with the customer; computer software that provides form-based scripts to answer customer questions and to complete transactions; computer software to manage knowledge databases; computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts
42 providing temporary use of non-downloadable software for use by others to resolve customer inquiries for customer support; providing temporary use of non-downloadable software for customer relationship management;providing temporary use of non-downloadable software for use by others to provide customer support services; providing temporary use of non-downloadable software for use by others to resolve customer problems;providing temporary use of computer software that synchronizes customer information with information regarding interactions with the customer; providing temporary use of computer software that provides form-based scripts to answer customer questions and to complete transactions; providing temporary use of computer software to manage knowledge databases; providing temporary use of computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; providing temporary use of computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts
SERVICE RESOLUTION MANAGEMENT ON DEMAND
Oct 21, 2009
Assignment Of Ownership Not Updated Automatically
Oct 14, 2009
Assignment Of Ownership Not Updated Automatically
Sep 6, 2006
Abandonment Notice Mailed - Failure To Respond
Sep 6, 2006
Abandonment - Failure To Respond Or Late Response
Apr 5, 2006
Assignment Of Ownership Not Updated Automatically
Dec 6, 2005
Non-Final Action E-Mailed
Dec 6, 2005
Non-Final Action Written
Nov 15, 2005
Amendment From Applicant Entered
Oct 17, 2005
Correspondence Received In Law Office
Oct 17, 2005
Paper Received
Apr 11, 2005
Non-Final Action E-Mailed
Apr 11, 2005
Non-Final Action Written
Mar 24, 2005
Assigned To Examiner
Aug 31, 2004
New Application Entered In Tram
Trademark Alertz updated from USPTO on 2030-01-24
