42 Computer services, namely, search engine services [; leasing and rental of computer software; computer services, namely, providing temporary use of on-line non-downloadable computer software for automating information management, namely, for analyzing information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages, and identifying concepts and topics contained in such information; computer services, namely, providing temporary use of on-line non-downloadable computer software used to create and insert metatags into documents and information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages to facilitate operation of search engine software; computer services, namely, providing temporary use on on-line non-downloadable computer software for creating and inserting hyperlink connecting conceptually or topically related documents and information stored in database, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voice maid message; providing temporary use of service, namely, providing temporary use of on-line non-downloadable computer database searching software that allows users to search and retrieve information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages; computer services, namely, providing temporary use of on-line non-downloadable computer software for analyzing and generating summaries of information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages; computer services, namely, providing temporary use of on-line non-downloadable computer software that creates, updates and maintains profiles of users of local, wide-area, and global computer networks and deliver information from database, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages based on those profiles; computer services, namely, providing temporary use of on-line non-downloadable computer software that transmits information from computer network servers, intranet and the Internet to desktop computers, mobile telephones, personal digital assistant and portable digital communication devices; computer services, namely, providing temporary use of on-line non-downloadable computer software that creates, updates and maintains customized portal sites for users of local, wide-area and global computer networks; computer services, namely, providing temporary use of on-line non-downloadable computer software for customer relationship management, namely, for receiving customer inquiries via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, automatically generating a response to those inquiries, and forwarding those inquiries to an appropriate technical advisor; computer services, namely, providing temporary use of on-line non-downloadable computer software for human resources management, namely, for receiving employee inquiries via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, and automatically generating a response to those inquiries; computer services, namely, providing temporary use of on-line non-downloadable text recognition computer software; computer services namely, providing temporary use of on-line non-downloadable image recognition computer software; computer services, namely, providing temporary use of on-line non-downloadable computer operating system software; computer services, namely, providing temporary use of on-line non-downloadable computer software for use in data retrieval, management ]