9 Computer programs used by retail and hospitality establishments to manage distributed site operations and provide enterprise-wide visibility and control; featuring a software platform, customization environment and a suite of applications, analytics, and exception based alerts across the following business processes: (a) Workforce Management - Time & Attendance, Labor Scheduling, Scheduling Optimization, Employee Lifecycle Management, Learning Management with Online courseware; (b) Supply Chain Management - Merchandise Price Book, Packaged Inventory Management, Foodservice Inventory Management, Fuel Management, Supplier Invoice Reconciliation, Hand Held Operations; (c) Transaction Management - Point of Sale Transaction Management, Cash Management, Bank Reconciliation, Sales Order Entry, and General Ledger interfaces; (d) Performance Management - Portal Management, Business Unit Dashboard, Enterprise Dashboard, Forecasting, Budgeting