9 Desktop computer hardware, computer software for use in business management, namely database management, customer service, unification of operations, unification of data and for unification of operations and unification of processes, data processing software, software for use in teller services, cash control, supervisor activities, electronic journaling, software for account opening and account servicing, software for sales tracking and reporting, software for workflow processes, software for financial planning, software for lead and campaign management, software for security solutions in electronic communication and traffic and protection against eavesdropping and backdoor programs like Trojan horses and worms; upgraded wide area networks; upgraded local area networks; computer workstations, comprising printers, servers, video screens, voice response units, telephony devices, network hubs, switches and routers for wide area and local area networks; printers, servers, video screens, voice response units, telephony devices, network hubs, switches and routers for wide area and local area networks; computer networking hardware, telecommunication networks comprised of computer workstations, comprising printers, servers, video screens, voice response units, telephony devices, network hubs, switches and routers for wide area and local area networks; printers, servers, video screens, voice response units; computer software for use in business management, namely database management, customer service, unification of operations, unification of data and for unification of operations and unification of processes, software for data processing, software for use in teller services, cash control, supervisor activities, electronic journaling, software for account opening and account servicing, software for sales tracking and reporting, software for workflow processes, software for financial planning, software for lead and campaign management for use in multi-channel applications; computer hardware and software enabling secure electronic communication and traffic; platform workstations, comprised of computer workstations, printers, servers, video screens, voice response units, telephony devices, network hubs, switches and routers for wide area and local area networks