Word

INCIDENT IMPACT VALUE

Status

Dead

Status Code

602

Status Date

Saturday, August 6, 2005

Serial Number

78426119

Mark Type

4000

Filing Date

Thursday, May 27, 2004

Abandoned Date

Monday, July 4, 2005

Trademark Owner History

OutSights, Inc.

Classifications

35 Business process re-engineering services; Business management consultation and consulting services primarily used to teach customer service providers, consultants, trainers, professional service agents or other service delivery parties interested in creating business processes to prioritize incoming customer cases, tickets, service requests, questions or inquiries based on specific pre-configured dimensions that may include items such as customer type, incident priority, known issue, etc

42 Technology consultation in the field of Knowledge Management; Technology consultation in the field of Customer Relationship Management (CRM); Design for others in the field of [Knowledge Management software]; and Consulting services in the field of design, selection, implementation and use of Knowledge Management software primarily used to teach customer service providers, consultants, trainers, professional service agents or other service delivery parties interested in creating business processes to prioritize incoming customer cases, tickets, service requests, questions or inquiries based on specific pre-configured dimensions that may include items such as customer type, incident priority, known issue, etc

"Incident or Impact or Value"

Trademark Events

Aug 8, 2005

Abandonment Notice Mailed - Failure To Respond

Aug 6, 2005

Abandonment - Failure To Respond Or Late Response

Jan 3, 2005

Non-Final Action E-Mailed

Jan 3, 2005

Non-Final Action Written

Dec 30, 2004

Assigned To Examiner

Jun 2, 2004

New Application Entered In Tram