42 Providing temporary access to non-downloadable software used for supply chain management, business process integration, workflow management, event management, data translation and synchronization, development of product catalogues, and for use in preparing, planning and executing merchandising strategies; technical and client support services, namely, investigating and resolving computer software problems via phone, electronic mail and remote access via a computer network; maintenance of computer software for others; computer services, namely, conversion of electronic information from electronic data interchange format from and to facsimile or electronic mail formats