Trademark: 78374392
Word
CUSTOMER CONVERSATION MANAGEMENT
Status Date
Friday, April 29, 2005
Filing Date
Thursday, February 26, 2004
Abandoned Date
Thursday, March 31, 2005
9 Computer software using advanced natural language processing and speech recognition algorithms to enable complex and concept-based interactions, over both voice and text-based networks, between users and computer systems; computer software for natural language processing and conceptual mapping; computer search engine software using advanced natural language processing algorithms to glean concepts from text and enable concept-based searching; software for routing and handling customer calls by call and contact centers
42 Developing and programming for others customized computer software using natural language processing and speech recognition, enabling complex, concept-based interactions over both voice and text-based networks; developing and programming customized computer software for others for natural language processing and conceptual mapping
Apr 30, 2005
Abandonment Notice Mailed - Failure To Respond
Apr 29, 2005
Abandonment - Failure To Respond Or Late Response
Sep 30, 2004
Non-Final Action Mailed
Sep 29, 2004
Non-Final Action Written
Sep 15, 2004
Assigned To Examiner
Mar 12, 2004
New Application Entered In Tram
Trademark Alertz updated from USPTO on 2030-01-24
