16 Loose leaf notebook binders, newsletters and books containing information pertaining to and regarding the financial benefits, risk reduction, reduced liability exposure, professional benefits, educational benefits, business methodology, data organization, marketing strategies, franchise benefits and applications, indexing methodology, communications systems, sales systems, marketing systems, public speaking opportunities and coordination, seminar development, capital management, customer service systems, collateral materials, cost tracking, warranty review, order taking, accounting and billing systems, reorder processing, pricing and bidding methodology, collections, packaging an shipping processes, insurance requirements and management, lead development, direct mailing systems, employee training, contracts, record storage, legal security, growth management, and permit and fee requirements, and educational publications, namely training and instruction manuals, in the field of standardized system of investigation and due diligence pertaining to issues and potential issues with real property which impact its marketability and salability, provided to Realtors, real estate licensees, real estate franchises, relocation companies, sellers, buyers, owners, lenders, attorneys, and other representatives of real property in order to aid in the selling, buying, evaluating, pricing and counseling for the same