9 Computer software and computer systems programs for enabling collaboration with internal and external service providers through hosted software application provider for a-commerce transactions to allow businesses and their supply chains to conduct transactions over remote computer databases; computer software applications programs allowing order management and tracking, remote site management and customer relationship management, analysis of customer preferences and buying patterns; computer software application programs to allow secure real time financial transactions and authentication; computer software applications programs for use in database management, spreadsheets, word processing and for graphical applications; computer software application programs for processing, manipulating and analyzing data and for transmitting the data by means of computer terminals, by means of fiber-optic networks, by means of fiber-optic cables, provided through and/or downloaded from the Internet by means of hosted computer software, telephones, mobile phones and WAP phones and interactive television apparatus; pre-recorded data media, namely, magnetic discs, optical discs, magneto-optical discs, all containing the aforesaid computer programs