36 SUPPORT SERVICES RENDERED TO FINANCIAL SERVICES INSTITUTIONS FOR MUTUAL FUNDS AND OTHER POOLED INVESTMENT VEHICLES, NAMELY, TRANSFER AGENCY SERVICES, NAMELY, PROCESSING AND REPORTING FINANCIAL TRANSACTIONS BETWEEN MUTUAL FUNDS AND OTHER POOLED INVESTMENT VEHICLES AND THEIR RESPECTIVE SHAREHOLDERS; ADMINISTRATION OF FUNDS, AND CUSTODY SERVICES, NAMELY RECEIPT AND MAINTENANCE OF CASH PORTFOLIO SECURITIES, DISBURSEMENT OF ASSETS UPON INSTRUCTION, COLLECTION OF INCOME DUE, AND MAINTENANCE OF RECORDS REGARDING THE FOREGOING; SHAREHOLDER SUPPORT, NAMELY, PROVIDING ACCOUNT AND INVESTMENT INFORMATION BY TELEPHONE, WORLDWIDE COMPUTER NETWORK, OR WRITTEN CORRESPONDENCE TO SHAREHOLDERS OF SAID MUTUAL FUNDS AND OTHER POOLED INVESTMENT VEHICLES; SECURITIES LENDING; AND INTEGRATED BANKING TRANSACTION SERVICES