9 Computer software for use by financial institutions to manage check processing and accounting, and to automate the processing and reporting of information about checks; computer software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; computer software for automatically retrieving and analyzing information required to respond to customer inquiries; computer software for automatically generating communications in response to customer inquiries and in response to circumstances detected during check processing; computer software for resolving issues relating to check processing by reference to appropriate business rules; and user manuals packaged as a unit with the foregoing goods
Trademark: 78293391
