9 Communications software for converting text-to-speech and delivering to users; computer software used by email customers to filter unsolicited mail; electronic and computerized system comprised primarily of operating software that is used in conjunction with an access code to provide user recognition and text-to-speech services; computer software for use in providing electronic mail and messaging, facsimile and data information, calendar, text-to-speech, voice recognition and language recognition, electronic alerts and responses; computer software response system, namely, server, voice gateway, network, and text-to-speech engine software for use in providing responses; computer software for use as text-to-speech converters; development and management of voice applications, namely applications based on markup languages; computer software for managing data, email, physical and electronic documents, audio, video, text, graphics and facsimiles for application within document management, knowledge management and business to business information applications