Trademark: 78179726
Status Date
Friday, June 9, 2017
Registration Number
3169302
Registration Date
Tuesday, November 7, 2006
Filing Date
Tuesday, October 29, 2002
Published for Opposition
Tuesday, December 23, 2003
Cancellation Date
Friday, June 9, 2017
9 Computer software for customer relationship management and contact management, namely business process management software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of the telephone, by means of Internet web sites, by means of facsimile communications, by means of electronic mail and in person; computer software for managing customer service requests; computer software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; computer software for automatically retrieving and analyzing information required to respond to customer inquiries; computer software for automatically generating communications in response to customer inquiries; computer software for resolving customer-related issues by reference to appropriate business rules; computer software for managing telephone call centers; computer software for integrating customer data and contact information from a variety of different sources; computer software used for business workflow automation; computer software for generating reports for use by business managers and by computer system administrators; computer accounting software; computer software for obtaining credit rating information about customers and potential customers; computer software for use by members of the financial services industry to manage credit card customer service operations, credit card issuance and credit card collections; computer software for use by members of the financial services industry to manage check exceptions and money transfer exceptions; computer software for managing online mutual fund purchasing, redemption and transfers; computer software for maintaining financial databases and for generating financial reports; computer software for conducting electronic banking transactions by means of an Internet web site; computer software for use by members of the health care industry to manage health care referrals, to verify insurance coverage and to process insurance claims; user manuals packaged as a unit with the foregoing goods
41 Educational services, namely, conducting classes and workshops in the field of computer software; conducting online interactive classes in the field of computer software by means of the Internet
42 Computer software consultation, namely, consultation in the field of customer relationship management software; computer system configuration and analysis; computer systems integration services
Jun 9, 2017
Cancelled Sec. 8 (10-Yr)/Expired Section 9
Nov 7, 2015
Courtesy Reminder - Sec. 8 (10-Yr)/Sec. 9 E-Mailed
Dec 1, 2012
Notice Of Acceptance Of Sec. 8 & 15 - E-Mailed
Dec 1, 2012
Registered - Sec. 8 (6-Yr) Accepted & Sec. 15 Ack.
Dec 1, 2012
Case Assigned To Post Registration Paralegal
Nov 5, 2012
Teas Section 8 & 15 Received
Oct 26, 2012
Applicant/Correspondence Changes (Non-Responsive) Entered
Oct 26, 2012
Teas Change Of Owner Address Received
Oct 26, 2012
Teas Change Of Correspondence Received
Nov 7, 2006
Registered-Principal Register
Sep 29, 2006
Law Office Registration Review Completed
Sep 29, 2006
Assigned To Lie
Sep 26, 2006
Allowed Principal Register - Sou Accepted
Sep 26, 2006
Statement Of Use Processing Complete
Sep 5, 2006
Use Amendment Filed
Sep 5, 2006
Teas Statement Of Use Received
Mar 13, 2006
Extension 4 Granted
Mar 13, 2006
Extension 4 Filed
Mar 13, 2006
Teas Extension Received
Feb 1, 2006
Assigned To Examiner
Sep 8, 2005
Extension 3 Granted
Sep 8, 2005
Extension 3 Filed
Sep 8, 2005
Teas Extension Received
Jun 14, 2005
Teas Change Of Correspondence Received
Apr 6, 2005
Extension 2 Granted
Mar 11, 2005
Extension 2 Filed
Mar 11, 2005
Teas Extension Received
Nov 24, 2004
Teas Change Of Correspondence Received
Aug 25, 2004
Extension 1 Granted
Aug 16, 2004
Extension 1 Filed
Aug 16, 2004
Teas Extension Received
Mar 16, 2004
Noa Mailed - Sou Required From Applicant
Dec 23, 2003
Published For Opposition
Dec 3, 2003
Notice Of Publication
Oct 28, 2003
Approved For Pub - Principal Register
Sep 25, 2003
Correspondence Received In Law Office
Sep 25, 2003
Teas Response To Office Action Received
Apr 14, 2003
Non-Final Action E-Mailed
Apr 11, 2003
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
