35 RETAIL STORE SERVICES FEATURING BOOKS, AUDIO TAPES, VIDEOTAPES, COMPACT DISCS, DIGITAL VIDEO DISCS, COMPUTER SOFTWARE, COMPUTER SOFTWARE TO ASSIST PERSONAL-SERVICE PROVIDERS MANAGE CLIENT RELATIONSHIPS, TO PROVIDE CALENDARING AND TO PROVIDE CASE MANAGEMENT FUNCTIONS, AND COMPUTER SOFTWARE TO CREATE AN INTERFACE BETWEEN A PERSONAL COACH OR A PROFESSIONAL COACH AND A CLIENT VIA AN INTERNET SITE, AND SELF-HELP AND PERSONAL GROWTH PRODUCTS, CALENDARING SYSTEMS, ORGANIZERS, SPECIALTY OFFICE PRODUCTS, PROFESSIONAL GIFTS AND EXECUTIVE GIFTS