35 Electronic automotive dealer service department management services for scheduling and dispatching auto repair orders to technicians via a global computer network; providing customer marketing and relationship management services, namely, coordination and integration of auto dealership computer management systems with multiple customer contact points and third party service provider applications, direct tele-services for sales and service; customer acquisition and retention programs, consisting of information management of customer profiles for one-to-one marketing campaigns, campaign management services, inventory data management for locating, pricing, availibity and ordering of automotive parts and services, disseminating electronic mailings to customers, web lead capture from leading on-line car-buying sites for campaign management programs, on-line data and financial service provider integration for customer database mining programs, and customizable sales and service process integration for better customer management programs via a global computer network; business management consultation services in the automotive industry and in the automotive after-market industry; marketing consultation services, namely, digital print management and marketing; business and marketing consultation services, namely, customer relationship management; service retention and sales prospecting marketing programs for automobile dealers; management consulting services in the field of employee retention; conducting customer incentive program for others, namely, a card that offers redeemable rewards, benefits, coupons and discounts by virtue of use; providing computer database in the field of automotive parts for cooperating automotive dealers
Trademark: 78104401
