9 Computer hardware and software, namely, computer software for searching, retrieving and delivering information, sites and other resources on computer networks; computer hardware and software having voice recognition and speech synthesis capability; computer software and hardware for searching, retrieving and delivering information using natural language inquires; computer software for facilitating buying and selling products and services on computer networks; computer software for generating a searchable database of information from which information can be retrieved; computer software for generating a database regarding product information, customer information and preferences; computer software for processing on-line data ; and computer software for searching, retrieving and delivering information using personal digital assistants and cell phones.