42 consultation services, namely, providing assistance and technical advice and support by means of online, e-mail and in person communications in the fields of security of computer-stored data and detection, computer integrity and performance protection, computer intrusion detection, computer intrusion protection, detection and removal of viruses and other malicious applications on networks and single computers; computer services, namely, computer diagnostic assistance in software deployment and maintenance of computer software; and technical support services, namely, trouble shooting of computer hardware and software problems via telephone, e-mail, in person and by downloadable electronic communications