9 Computer software for facilitating interactive communication, namely, chat, electronic mail, live voice, instant messages, text transfer, multi-media transfer, live collaboration, motion pictures, and sound over a global computer information network, public switched telephone network, and other networks; and for organizing, directing, and controlling communication, information, tasks, and interaction between remote sites and between remote sites and a central location in the field of customer interaction management.
Trademark: 78061549
