9 Computer hardware; computer software for use in web and database servers, security programs for firewall and intrusion detection, and remote access programs, namely, virtual private networks for the protection of data and communications transmissions over the Internet and Intranets; computer software for use in unified messaging and communications, namely, voice over IP telephony, voicemail, fax, e-mail, videoconferencing, instant text messaging, and text chat for real-time and asynchronous communications among members of an organization using and sharing computer software applications and data simultaneously; computer software used to control integrated computer management systems; clustering systems comprised of built-in server software that allows use of multiple servers across multiple locations, and an API, namely, application programmer's interface, for third-party software