9 Computer software for facilitating information management, namely, software for use in database management, file management, knowledge management, document management, relational database management, relational data management and workflow process management; software providing a graphical user interface; software containing a user interface feature and search and retrieval capability, allowing the user and administrator to structure, organize, retrieve, and create links to pre-defined and user-defined information in accordance with users' preferences, and to access such information via internal and global computer networks, namely, the intranet and internet