Trademark: 78029020
Status Date
Thursday, January 8, 2004
Filing Date
Wednesday, October 4, 2000
Published for Opposition
Tuesday, October 15, 2002
Abandoned Date
Thursday, January 8, 2004
9 COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY - COMPUTER SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; COMPUTER SOFTWARE FOR TRANSFERRING CUSTOMIZED DATA MANAGEMENT PROTOCOLS FROM ONE SOFTWARE APPLICATION TO ANOTHER; AND USER PACKAGED AS A UNIT WITH THE FOREGOING GOODS
Mar 25, 2004
Abandonment - No Use Statement Filed
Jul 14, 2003
Extension 1 Granted
Jul 7, 2003
Extension 1 Filed
Jul 7, 2003
Teas Extension Received
Jan 7, 2003
Noa Mailed - Sou Required From Applicant
Oct 15, 2002
Published For Opposition
Sep 25, 2002
Notice Of Publication
Jul 15, 2002
Approved For Pub - Principal Register
Jun 24, 2002
Sec. 1(A) Claim Deleted
Jun 24, 2002
Sec. 1(B) Claim Added
Jun 24, 2002
Correspondence Received In Law Office
Jun 24, 2002
Paper Received
Jan 9, 2002
Non-Final Action Mailed
Sep 21, 2001
Correspondence Received In Law Office
Mar 19, 2001
Correspondence Received In Law Office
Mar 19, 2001
Non-Final Action Mailed
Mar 12, 2001
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
