35 Online and telephonic scheduling of service, repair, maintenance, delivery and installation of consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems; administration of a program for enabling participants to obtain discounts on the cost of product diagnostic and repair services or receive improved levels of service; providing product information to consumers via the Internet regarding consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, cell phones, PDAs, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems