16 paper and printed matter, namely, written articles, brochures, magazines, manuals, newsletters, newspapers, pamphlets and periodicals in the fields of business development, communication, conflict resolution, culture, diversity, leadership, lifestyle, management, marketing, motivation, performance and personal empowerment; agendas; business cards; bookmarks; calendars; desk diaries; event, photograph and scrapbook albums; printed greeting cards; printed educational, instructional and teaching materials in the fields of business development, communication, conflict resolution, culture, diversity, leadership, lifestyle, management, marketing, motivation, performance and personal empowerment; promotional postcards and posters; series of books in the fields of business development, communication, conflict resolution, culture, diversity, leadership, lifestyle, management, marketing, motivation, performance and personal empowerment; workbooks in the fields of business development, communication, conflict resolution, culture, diversity, leadership, lifestyle, management, marketing, motivation, performance and personal empowerment; stationery, namely, letterhead paper and envelopes, writing pads, stationery covers, namely, book covers, document covers, paper report covers; folders and stickers; pens and pencils