42 Providing temporary use of on-line non-downloadable software for use in database management in the field of real estate, sales support, customization, workflow and business process management services to assist all phases of customer relations management (CRM) and sales transactions, namely, marketing, promotion, customer contact, sales presentations, financing, document preparation, customer support, account maintenance and analysis in the fields of consumer and business marketing; Application service provider (ASP), namely, hosting computer software applications of others; Acting as an application service provider featuring software in the fields of knowledge management to host computer application software for the collection editing, organizing modifying, book marking, transmission saving, backing up, and storage restoration, copying, and maintenance of computer data; Design, development, installation, maintenance and updating of computer software; consultancy and information relating to computer software and computer hardware; technical support services, namely, troubleshooting of computer hardware and software problems; design of home pages, computer software and web sites; computer services, namely, creating and maintaining web sites for others; computer programming; computer hardware and software systems design; computer software rental; providing search engines for the retrieval of data on the Internet, intranets, extranets or global computer networks; computer monitoring service which tracks hardware performance for webservers, e-commerce servers, mail servers, and routers and processes and sends out historical reports and alerts and monitoring and reporting on the performance, availability, and errors of web sites, Uniform Resource Locators (URL's), and firewalls of others; online and Internet, intranet and extranet backup services, namely, recording of data for others on data storage media for data storage, back-up services for computer hard drive data; data and statistical protection services, namely, back-up services for computer hard drive data; hosting of computer web sites