Trademark: 77690800
Status Date
Friday, July 23, 2021
Registration Number
3891786
Registration Date
Tuesday, December 21, 2010
Filing Date
Friday, March 13, 2009
Published for Opposition
Tuesday, October 5, 2010
Cancellation Date
Friday, July 23, 2021
9 [ Computer software for use in the provision of customer care and customer relationship management services, namely, global computer network-based software architecture that allows access to customer care and customer relationship management technology for use in managing and accessing data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others; virtual reality software for the creation of a virtual environment for the provision of customer care and customer relationship management services ]
35 Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; and management of customer interaction management centers providing customer care and customer relationship management services; all provided through a remote agent space or virtual environment
38 Telecommunications services, namely, providing telephone, electronic mail services and providing multiple-user access to a global computer information network for managing and accessing customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally- based equipment and using centralized, hosted applications
42 Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer solutions for others, namely, for others to access customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications via a global computer network; database development services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services; (( * Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, global computer network-based software architecture that allows access to customer care and customer relationship management technology for use in managing and accessing data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others; Software as a service (SAAS) services featuring virtual reality software for the creation of a virtual environment for the provision of customer care and customer relationship management services * ))
In the heading, Int. Cl. 9 is reclassified to Int. Cl. 42. In the statement, lines 4-16, is deleted, and "Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, global computer network-based software architecture that allows access to customer care and customer relationship management technology for use in managing and accessing data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others; Software as a service (SAAS) services featuring virtual reality software for the creation of a virtual environment for the provision of customer care and customer relationship management services" is reclassified to Int. Cl. 42.
TELECOMMUNICATIONS TECH AT HOME
Jul 23, 2021
Cancelled Sec. 8 (10-Yr)/Expired Section 9
Mar 3, 2021
Automatic Update Of Assignment Of Ownership
Oct 8, 2020
Applicant/Correspondence Changes (Non-Responsive) Entered
Oct 8, 2020
Teas Change Of Correspondence Received
Oct 8, 2020
Teas Withdrawal Of Attorney Received-Firm Retains
Oct 8, 2020
Attorney/Dom.Rep.Revoked And/Or Appointed
Oct 8, 2020
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Oct 8, 2020
Teas Change Of Owner Address Received
Dec 21, 2019
Courtesy Reminder - Sec. 8 (10-Yr)/Sec. 9 E-Mailed
May 15, 2017
Attorney/Dom.Rep.Revoked And/Or Appointed
May 15, 2017
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Mar 21, 2017
Notice Of Acceptance Of Sec. 8 - E-Mailed
Mar 21, 2017
Sec. 15 Acknowledgement - E-Mailed
Mar 21, 2017
Registered - Sec. 15 Acknowledged
Mar 21, 2017
Registered - Sec. 8 (6-Yr) Accepted
Mar 21, 2017
Amendment Under Section 7 ¿ Processed
Mar 21, 2017
Case Assigned To Post Registration Paralegal
Mar 8, 2017
Petition To Director - Dismissed
Mar 1, 2017
Communication Received From Petitioner
Feb 6, 2017
Assigned To Petition Staff
Jan 24, 2017
Case Assigned To Post Registration Paralegal
Jan 23, 2017
Case Assigned To Post Registration Paralegal
Dec 21, 2016
Teas Section 15 Received
Dec 21, 2016
Teas Section 8 Received
Dec 21, 2016
Teas Petition To Director Received
Dec 21, 2010
Registered-Principal Register
Oct 5, 2010
Official Gazette Publication Confirmation E-Mailed
Oct 5, 2010
Published For Opposition
Sep 1, 2010
Law Office Publication Review Completed
Sep 1, 2010
Assigned To Lie
Aug 19, 2010
Approved For Pub - Principal Register
Jul 15, 2010
Teas/Email Correspondence Entered
Jul 14, 2010
Correspondence Received In Law Office
Jul 14, 2010
Teas Request For Reconsideration Received
Jan 14, 2010
Notification Of Final Refusal Emailed
Jan 14, 2010
Final Refusal E-Mailed
Jan 14, 2010
Final Refusal Written
Dec 16, 2009
Teas/Email Correspondence Entered
Dec 15, 2009
Correspondence Received In Law Office
Dec 15, 2009
Teas Response To Office Action Received
Jun 15, 2009
Notification Of Non-Final Action E-Mailed
Jun 15, 2009
Non-Final Action E-Mailed
Jun 15, 2009
Non-Final Action Written
Jun 4, 2009
Assigned To Examiner
Mar 18, 2009
Notice Of Pseudo Mark Mailed
Mar 17, 2009
New Application Office Supplied Data Entered In Tram
Mar 17, 2009
New Application Entered In Tram
Trademark Alertz updated from USPTO on 2030-01-24
