Word

BEHAVIORAL ANALYTICS

Status

Dead

Status Code

602

Status Date

Monday, April 20, 2009

Serial Number

77480972

Mark Type

4000

Filing Date

Thursday, May 22, 2008

Abandoned Date

Tuesday, March 10, 2009

Trademark Owner History

eLoyalty Corporation

Classifications

35 Business consulting and information technology services, namely customer management consulting, evaluation of customer interactions and performance of customer service representatives, aid in the preparation of operational business guidelines for interaction with customers, research and analysis of customer information, and business performance monitoring

36 Financial analysis and consulting services, namely evaluation of financial value of customer relationship management services

41 Professional coaching and educational services in the field of customer service; computer education training services

42 Application service provider (ASP) services, namely, providing, hosting, managing, developing, and maintaining applications, software, web sites, and databases in the field of enterprise customer management; Technical consultation in the field of customer communication networks, namely, analysis of customer communication networks, computer hardware and software consultation, computer system design and software programming for others, database development services, integration of computer systems with other communications technology such as telephone call centers and facsimile machines, and network monitoring, maintenance and upgrading services

Trademark Events

Apr 20, 2009

Abandonment Notice Mailed - Failure To Respond

Apr 20, 2009

Abandonment - Failure To Respond Or Late Response

Sep 8, 2008

Notification Of Non-Final Action E-Mailed

Sep 8, 2008

Non-Final Action E-Mailed

Sep 8, 2008

Non-Final Action Written

Sep 8, 2008

Assigned To Examiner

May 27, 2008

New Application Entered In Tram