9 COMPUTER SOFTWARE FOR MARKETING, CUSTOMER RELATIONSHIP MANAGEMENT, AND CUSTOMER INTERACTION MANAGEMENT PURPOSES, NAMELY, FOR USE IN CREATING AND MANAGING MARKETING CAMPAIGNS, CUSTOMER PROFILING, DATA MINING, DATABASE CONTENT MANAGEMENT, COLLECTING DATA FOR PREDICTIVE MODELING, AND CREATING AND MANAGING PERSONALIZED CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIES, MARKETING MODELS, MARKETING REPORTS, AND E-MAIL CAMPAIGNS