35 Customer relationship management; Franchise services, namely, offering business management assistance in the establishment and operation of retail clothing and gift stores; Mail order services featuring clothing, clothing accessories, hats, headwear, head bands, housewares, jewelry, perfumes, eyeware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups; Management and business consulting services in the field of retail, on-line retail, and mail order business practices; On-line retail store services featuring clothing, clothing accessories, hats, headwear, head bands, house wares, jewelry, perfumes, eyeware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups; Providing consumer information in the field of clothing, clothing accessories, hats, headwear, head bands, housewares, jewelry, perfumes, eyeware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups; Retail department stores; Retail stores featuring clothing, clothing accessories, hats, headwear, head bands, house- wares, jewelry, perfumes, eyeware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups