9 Computer hardware; computer firmware for use in database management; computer firmware for use in data analysis; computer firmware for use in data mining and visualization; computer firmware for use in the management and organization of data and/or databases; computer firmware for use in data analysis in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys; computer firmware for use in data mining and visualization in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys; computer firmware for use in the management and organization of data and/or databases in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys ; computer firmware for assisting business to improve manufacturing and business processes; computer firmware for assisting healthcare specialists to provide improved healthcare; computer firmware for processing data; computer firmware for managing business information; computer firmware for managing healthcare information; computer firmware for managing patient specific information in the field of healthcare; computer firmware for managing market research information; computer firmware for providing statistical and mathematical analysis and reports; computer firmware for data-driven decision making processes and predictive analysis in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys; computer software for use in database management; computer software for use in data analysis; computer software for use in data mining and visualization; computer software for use in the management and organization of data and/or databases; computer software for use in data analysis in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys; computer software for use in data mining and visualization in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys; computer software for use in the management and organization of data and/or databases in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys; computer software for assisting business to improve manufacturing and business processes; computer software for assisting healthcare specialists to provide improved healthcare; computer software for processing data; computer software for managing business information; computer software for managing healthcare information; computer software for managing patient specific information in the field of healthcare; computer software for managing market research information; computer software for providing statistical and mathematical analysis and reports; computer software for data-driven decision making processes and predictive analysis in the fields of financial services, insurance, chemical and biochemical processes, manufacturing, healthcare, the pharmaceutical industry, the power industry, marketing, market research and consumer surveys; data processors; teaching apparatus and instruments in the nature of computer software programs for use in teaching on how to perform statistical analysis, mathematical analysis, produce reports, manage market research, manage databases of information, data analysis and risk analysis; downloadable electronic publications in the nature of magazines, newsletters, books, reports in the fields of healthcare, market research, computer software, data analysis, business process improvement, business management strategies, statistics, data mining and visualization, text mining, data-driven decision making processes and predictive analysis; digital publications recorded on computer media in the nature of magazines, newsletters, books, reports in the fields of healthcare, market research, computer software, data analysis, business process improvement, business management strategies, statistics, data mining and visualization, text mining, data-driven decision making processes and predictive analysis; downloadable mathematical and statistical tables; digital media, namely, CDs, DVDs, text files, databases, computer programs, USB hardware featuring mathematical and statistical tables; downloadable instructional material in the fields of healthcare, market research, computer software, data analysis, business process improvement, business management strategies, statistics, data mining and visualization, text mining, data-driven decision making processes and predictive analysis