42 Providing temporary use of on-line non-downloadable computer software for the collection, configuration, translation, organization, storage, retrieval and transmission of data; providing temporary use of on-line non-downloadable computer software for word processing and manipulation of text in electronic documents; providing temporary use of on-line non-downloadable computer software for creation and formatting of letters, reports, and documents; providing temporary use of on-line non-downloadable computer software for copying, formatting, and editing data; providing temporary use of on-line non-downloadable computer software for data management; providing temporary use of on-line non-downloadable business rule engine software, namely, software used for designing computerized business processes; computer services, namely, acting as an application service provider (ASP) featuring software for use in the collection, configuration, translation, organization, storage, retrieval, and transmission of data; computer services, namely, acting as an application service provider (ASP) featuring software for word processing and manipulation of text in electronic documents; computer services, namely, acting as an application service provider (ASP) featuring software for the creation and formatting of letters, reports, and documents; computer services, namely, acting as an application service provider (ASP) featuring software for copying, formatting, and editing data; computer services, namely, acting as an application service provider (ASP) featuring software for data management; computer services, namely, acting as an application service provider (ASP) featuring business rule engine software, namely, software used for designing computerized business processes; computer software design for others; technical support services, namely, troubleshooting of computer software problems; design and development of computer software for others; installation of computer software; updating and maintenance of software and data bases