9 Interactive video games of virtual reality comprised of computer hardware and software; Downloadable electronic publications in the nature of Printed and online instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets in the field of virtual assistant, personal assistant, call center operation and management; Electronic publications, namely, Printed and online instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets featuring virtual assistant, personal assistant, call center operation and management recorded on computer media