Trademark: 77229560
Word
CONNEXTIONS
Status Date
Monday, March 26, 2012
Filing Date
Friday, July 13, 2007
Published for Opposition
Tuesday, December 2, 2008
Abandoned Date
Monday, March 26, 2012
9 Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; computer software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; computer software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network; computer software for data capture and reporting to identify, track and act upon customer interaction trends that may be downloaded from a global computer network; computer software to track move/add/change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others
Color is not claimed as a feature of the mark.
The mark consists of fifteen shaded circles forming a larger circle.
CONNECTIONS
Jun 17, 2013
Teas Change Of Correspondence Received
Mar 26, 2012
Abandonment Notice Mailed - No Use Statement Filed
Mar 26, 2012
Abandonment - No Use Statement Filed
Aug 26, 2011
Notice Of Approval Of Extension Request E-Mailed
Aug 25, 2011
Extension 5 Granted
Aug 23, 2011
Extension 5 Filed
Aug 23, 2011
Teas Extension Received
Mar 1, 2011
Notice Of Approval Of Extension Request E-Mailed
Feb 28, 2011
Extension 4 Granted
Feb 24, 2011
Extension 4 Filed
Feb 24, 2011
Teas Extension Received
Sep 8, 2010
Notice Of Approval Of Extension Request E-Mailed
Sep 7, 2010
Extension 3 Granted
Aug 24, 2010
Extension 3 Filed
Aug 24, 2010
Teas Extension Received
Apr 12, 2010
Teas Change Of Correspondence Received
Feb 23, 2010
Extension 2 Granted
Feb 19, 2010
Extension 2 Filed
Feb 19, 2010
Teas Extension Received
Aug 24, 2009
Extension 1 Granted
Aug 24, 2009
Extension 1 Filed
Aug 24, 2009
Teas Extension Received
Feb 24, 2009
Noa Mailed - Sou Required From Applicant
Dec 2, 2008
Published For Opposition
Nov 12, 2008
Notice Of Publication
Oct 29, 2008
Law Office Publication Review Completed
Oct 28, 2008
Approved For Pub - Principal Register
Oct 21, 2008
Divisional Processing Complete
Oct 13, 2008
Divisional Request Received
Oct 21, 2008
Case Assigned To Intent To Use Paralegal
Oct 16, 2008
Applicant Amendment Prior To Examination - Entered
Oct 13, 2008
Teas Request For Reconsideration Received
Oct 13, 2008
Fax Received
Oct 13, 2008
Ex Parte Appeal-Instituted
Oct 13, 2008
Jurisdiction Restored To Examining Attorney
Oct 13, 2008
Exparte Appeal Received At Ttab
Oct 10, 2008
Attorney Revoked And/Or Appointed
Oct 10, 2008
Teas Revoke/Appoint Attorney Received
Apr 11, 2008
Notification Of Final Refusal Emailed
Apr 11, 2008
Final Refusal E-Mailed
Apr 11, 2008
Final Refusal Written
Mar 20, 2008
Teas/Email Correspondence Entered
Mar 20, 2008
Correspondence Received In Law Office
Mar 20, 2008
Assigned To Lie
Mar 6, 2008
Teas Response To Office Action Received
Oct 18, 2007
Notification Of Non-Final Action E-Mailed
Oct 18, 2007
Non-Final Action E-Mailed
Oct 18, 2007
Non-Final Action Written
Oct 17, 2007
Assigned To Examiner
Jul 19, 2007
Notice Of Design Search Code And Pseudo Mark Mailed
Jul 18, 2007
New Application Entered In Tram
Trademark Alertz updated from USPTO on 2030-01-24
