Trademark: 77155605
Word
SERTAINTY
Status
Dead
Status Code
602
Status Date
Saturday, December 15, 2012
Serial Number
77155605
Mark Type
4000
Filing Date
Thursday, April 12, 2007
Abandoned Date
Wednesday, November 7, 2012

Trademark Owner History

Classifications
9 software for call contact centers, customer relationship management and enterprise applications, namely, software used in monitoring and analyzing interactions with customers across multiple call contact center communication channels; software for call contact centers customer relationship management and enterprise applications, namely, speech analytics and speech recognition software for monitoring, analyzing and/or reporting communication between agent and customer; computer hardware and software for managing and controlling call contact center operations; computer hardware and software for customer relationship management at call contact centers operations, namely, managing, monitoring and tracking communications and transactions, assessing the skills of employees and management of the allocation of those employees within the business, statistics reporting, providing marketing research, contact management, liability management and risk management
CERTAINTY

Trademark Events
Dec 17, 2012
Abandonment Notice Mailed - Failure To Respond
Dec 15, 2012
Abandonment - Failure To Respond Or Late Response
Nov 6, 2012
Assigned To Examiner
May 7, 2012
Notification Of Final Refusal Emailed
May 7, 2012
Final Refusal E-Mailed
May 7, 2012
Final Refusal Written
Apr 9, 2012
Lie Checked Susp - To Atty For Action
Oct 7, 2011
Report Completed Suspension Check Case Still Suspended
Apr 6, 2011
Report Completed Suspension Check Case Still Suspended
Oct 6, 2010
Report Completed Suspension Check Case Still Suspended
Apr 6, 2010
Report Completed Suspension Check Case Still Suspended
Oct 5, 2009
Report Completed Suspension Check Case Still Suspended
Apr 3, 2009
Report Completed Suspension Check Case Still Suspended
Oct 3, 2008
Notification Of Letter Of Suspension E-Mailed
Oct 3, 2008
Letter Of Suspension E-Mailed
Oct 3, 2008
Suspension Letter Written
Aug 26, 2008
Teas/Email Correspondence Entered
Aug 26, 2008
Correspondence Received In Law Office
Aug 26, 2008
Teas Response To Office Action Received
Jul 22, 2008
Teas Change Of Correspondence Received
Feb 26, 2008
Non-Final Action Mailed
Feb 25, 2008
Non-Final Action Written
Feb 14, 2008
Teas/Email Correspondence Entered
Feb 14, 2008
Correspondence Received In Law Office
Feb 14, 2008
Assigned To Lie
Feb 5, 2008
Assigned To Examiner
Jan 10, 2008
Teas Response To Office Action Received
Jul 26, 2007
Non-Final Action Mailed
Jul 26, 2007
Non-Final Action Written
Jul 26, 2007
Assigned To Examiner
Apr 18, 2007
Notice Of Pseudo Mark Mailed
Apr 17, 2007
New Application Entered In Tram

Trademark Alertz updated from USPTO on 2030-01-24